About Us

BISAMED, a Trusted Partner for Quality Modern Medical Devices.

PT Bintang Sarana Medika (BISAMED) is a medical device distribution company focused on providing integrated healthcare solutions for hospitals, healthcare facilities, laboratories, and medical institutions across Indonesia.

Our Story

Tim BISAMED

Established in 2012, BISAMED has grown alongside an experienced professional team in the medical devices sector. BISAMED products and services have reached hundreds of hospitals and healthcare institutions across Indonesia.

Supported by an experienced team and an expanding partner network, BISAMED focuses on sustainability, responsive service, and long-term collaboration with customers.

Vision & Mission

Vision

To become a leading global medical device distribution company by prioritizing devotion to Allah Ta’ala in every aspect of business, while delivering professional, high-quality service focused on customer satisfaction.

Mission

  • 1 Providing broad global access to innovative, quality, and safe medical devices to improve quality of life through a forward-looking business model.
  • 2 Integrating religious values into every operational aspect and devotion to Allah Ta’ala.
  • 3 Committing to prioritizing safety, customer satisfaction, mutually beneficial partnerships, and positive contributions to society and the surrounding environment.
  • 4 Contributing to equitable access to healthcare solutions across regions.

The Foundation of Our Work Culture and Service

These values serve as our foundation in building trust, delivering innovation, and providing the best service for Indonesia’s healthcare sector.

Core Value Integritas

Integritas

Upholding integrity in every business aspect by committing to honest, fair, and ethical conduct in relationships with customers, business partners, employees, and the wider community, reflected through company behavior, governance, and policies.

Core Value Pelayanan Prima

Pelayanan Prima

Delivering excellent service through responsive communication, reliable product support, and continuous improvement to create meaningful value for customers and partners.

Core Value Taqwa

Taqwa

Conducting business practices based on religious values and upholding devotion to Allah Ta’ala in every operational aspect, decision, and internal or external interaction with customers and business partners.

Core Value Egaliter

Egaliter

Building an inclusive and respectful work culture where every individual has equal opportunity to contribute, grow, and collaborate professionally.

Core Value Kolaborasi

Kolaborasi

Prioritizing collaboration and building mutually beneficial, sustainable partnerships with business partners to achieve shared goals.

BISAMED Milestone

Explore the key phases of BISAMED’s growth, from its early foundation to broader global partnerships and a stronger healthcare ecosystem.

Early Foundation

BISAMED Started Operations

2012

BISAMED’s first step began with medical device distribution, with a strong focus on customer trust.

Operated as a sub-distributor of medical device products.

Built close relationships with healthcare facilities and procurement partners.

Product Strengthening

Became Sole Agent for In-House Products

2014-2015

BISAMED began expanding its role from distribution to product development and strengthening product lines.

Appointed as sole agent for in-house products.

Focused on developing electromedical products.

Early-generation products began entering the national e-catalog.

Standardization

Certification and Product Development

2017-2018

Governance quality and product development were strengthened through technical collaboration and certification.

Product development collaboration with Feas Electronica and Primax.

Obtained CDAKB/GDP certification.

Strengthened a more structured and accountable distribution process.

Expansion

Portfolio Expansion and Global Partnerships

2019

Product networks and partnerships expanded to answer more diverse medical device needs.

Expanded the medical device portfolio supporting healthcare services.

Increased team and operational capacity.

Built cooperation with selected global partners.

Manufacturing Partnership

Strengthening Production Cooperation

2020-2021

BISAMED strengthened its supply chain through manufacturing cooperation and OEM production development.

Collaborated with trusted medical device manufacturers.

Strengthened OEM production for medical device products.

Built new partnerships to maintain supply continuity.

Independent Ecosystem

Building Manufacturing Facilities

2022-2025

The company moved toward a more independent ecosystem through manufacturing facility development.

Partnered with several international manufacturers.

Expanded product options for healthcare facility needs.

Established manufacturing facilities as a strategic BISAMED step.

Sustainable Growth

New Global Partnerships

2026

BISAMED continues opening collaboration opportunities to strengthen future portfolios and services.

Developing new global partnerships.

Strengthening product and service portfolios.

Preparing a more integrated service ecosystem.

Team Structure Supporting BISAMED Services

BISAMED is supported by outstanding and competent people in their fields to deliver the best innovations for Indonesia.

Director

Mohamad Ali Fikri

Mohamad Ali Fikri

Direktur

Leadership

Deliyana Harun

Deliyana Harun

Manajer Business Development

Dewa Putu Sudarma

Dewa Putu Sudarma

Manajer Sales

Lila Nurdiana

Lila Nurdiana

Manajer Finance

Ariq Farras Hakim

Ariq Farras Hakim

Supervisor HR

Nilah Ratnasari

Nilah Ratnasari

Manajer Procurement

Ferdi Kurniawan

Ferdi Kurniawan

Supervisor Teknisi

Trusted by Various Medical Device Partners

Chengdu CORDER Optics & Electronics Co., Ltd.
Shenzhen Raycome Health Technology Co.,Ltd
Uscom
Ace Medical Co., Ltd
Eternal Medical
Ibramed
Feas Electronica
Adi Medical, Inc.
Medicare Co., Ltd
Primax
Yakos65
Qingdao Antech Scientific Co., Ltd.
Qingdao Aucma Global Medical Co., Ltd
Fagor Industrial, S.Coop.
Shanghai Baiqiang Washing Equipment Manufacturing Co., Ltd
Contec Medical Systems Co., Ltd
Shenzhen Comen Medical Instruments Co., Ltd.

Quick Achievements

Growing Through Partner Trust

Explore Products

Active Products

1

Partners

1+

Distribution Cities

1+

Years of Experience

1+

Contact Us & Visit Our Location

The BISAMED team is ready to support your product information, partnership, and service needs.

Address

Komplek Rukan Medikal, Jl. Pd. Kelapa Raya Blok E/2, Pondok Kelapa, Duren Sawit, Kota Jakarta Timur, DKI Jakarta 13450.

Contact

Phone: (+62) 21-2284-4141

WhatsApp: (+62) 851-1153-0101

Email: [email protected]

Operating Hours

Monday - Friday: 08.30 - 17.30